Pricing
Drag to explore your fleet size! There’s no device limit.
No, this is not a bug.
Not a trial. Not a free tier with the useful parts removed. The whole platform, for your whole fleet, at no cost.
Why it is free
Dream is supported by other Vivacity services.
Get StartedVivacity is an IT solutions partner. We sell hardware, we stock parts, and we run one of the largest repair operations in the country. Dream is the software that manages the fleet. We built it because the tools our customers were using were expensive, incomplete, and hostile to the technicians doing the work. Charging for it would be charging twice for the same relationship. So we do not. Dream is free whether you buy a single device from us or none at all.
Pricing
All four modules. Every fleet size. $0.
Dream is funded by the hardware and parts you already buy, so the full platform carries no license or seat cost. Self-service setup is free too.
The whole platform
$0
No plans, no tiers, no locked features. Sign up and start working.
Get Started- Help Desk tickets, repairs and parts
- Assets for unlimited devices
- Academy learning
- Reporting and dashboards
- Bulk actions and Google Admin controls
- Google Admin, Intune, Incident IQ and NetSuite integrations
- Bulk CSV import and export
- Unlimited technicians and locations
- Commerce Coming soon
- Open API: free up to 500 calls
Optional add-ons
Choose extra connectivity or hands-on help only if you need it. Your platform stays free either way.
Open API
Connect Dream data to your own systems. Open API is free up to 500 calls; additional calls are charged.
White-glove onboarding
Get hands-on help with inventory imports and account setup.
What is included
Everything.
The whole platform is free for every account. No plans to compare.
- Asset management for unlimited devices, every asset type
- Help desk ticketing with unlimited technicians and unlimited tickets
- Repair management with parts, labor, and vendor tracking
- Orders and procurement tracking
- Full reporting and dashboards
- Fleet management with Google Admin and Intune sync
- Roles, permissions, and multi-location support
- Self-service portal and knowledge base
- Mobile access for technicians
- Integrations: Google Admin Console, Microsoft Intune, NetSuite, Incident IQ
- Bulk CSV import for every record type
- Self-service setup, documentation and support
| Dream | Typical incumbent | |
|---|---|---|
| Asset management | Included | Separate module |
| Ticketing | Included | Base subscription |
| Advanced ticketing and workflows | Included | Separate module |
| Repair and parts tracking | Included | Separate module or not offered |
| Loaner and spare pool | Included | Separate module |
| Reporting and analytics | Included | Often a higher tier |
| Additional users | $0/user | Per agent, per month |
| Annual cost | $0 | Contact them for a quote |
Pricing questions
Is this free forever, or free for now?
Free. There is no paid tier for the platform. Our revenue comes from hardware and repair, plus optional add-ons like Open API usage beyond 500 calls and white-glove onboarding.
What is the catch?
That we would like the chance to earn your hardware and repair business. That is the entire catch, and you can decline it and keep using Dream.
Do I have to be a Vivacity customer?
No.
Is there a device limit?
No.
Does adding technicians cost anything?
No. Add your whole team.
What if we grow, or add locations?
Still free.
Is our data ours?
Yes. Export any record type to CSV at any time. If you leave, you take everything with you.